talk to us

Question 1

What if I want to collect my order

Answer

We offer free collection every Tuesday and Wednesday from Pop Secret HQ in Vredehoek. Any other time by prior arrangement only.

Question 2

Are your pops vegan?

Answer

All of our products are dairy-free. We have a plant-based range which is sweetened with honey as well as a strictly vegan range which is sweetened with coconut sugar.

Question 3

Do you cater for events, weddings, birthdays?

Answer

Absolutely, you name it...we do it! We love celebrating and there’s no better way than with ice cream! You can check out our standard set up costs here, alternatively if your event needs a more tailored touch, we’d love to chat, please get in touch with us here.

Question 4

What is your approach to sustainability

Answer

At events and markets you’ll find that our pops come packaging-free. We’re trying our best to reduce our impact on the environment and this is one of the big ways we’re able to do that. When it comes to packaging our precious cargo in store, we’ve worked really hard to avoid plastic all together and make sure that our materials are bio-degradable and recyclable. The cardboard boxes that our pops are packaged in, meet all these requirements and look pretty darn good to boot!

Question 5

What makes Pop Secret pops special?

Answer

Our pops are all dairy free, refined sugar free and contain no preservatives. We make sure they are filled with only natural ingredients, so that they can be enjoyed by young and young-for-longer, while knowing they're making the healthier choice.

Question 6

How do you make them creamy without dairy?

Answer

We use coconut milk as well as locally produced nut milks from The Almond Creamery.

Question 7

Where can we find your product?

Answer

You can find us at the OZCF market every Saturday and Sunday from October to end April. We’re also stocked in a number of stores in the Cape Town area, check out our stockists’ page here find your closest dealer.

Question 8

Can we order direct/in bulk?

Answer

Yes! Order straight from our online shop or get in touch via email | DM | Whatsapp | old school phone call if you have a more unique enquiry, we love the weird and wonderful!

Question 9

Do you make custom flavours for events and orders?

Answer

Yes, creativity is one of the perks of the job! Please get in touch with us here and our kitchen alchemist will put together a recipe development quote for you.

Question 10

Where can I find you in JHB/DBN?

Answer

We are furiously figuring out how to bring ice cream dreams further north - it looks like 2021 will bring us closer to this goal, stay tuned!

Question 11

What is xanthan gum?

Answer

Xanthan gum is a vegan plant product that acts as a thickener. We add it to our mixes to reduce the ice crystals in the freezing process, which gives our pops a delectably creamier texture.

Question 12

Would you be interested in stocking our store?

Answer

Absolutely, the more the merrier! Please get in touch here.

Question 13

Do you collaborate with other brands?

Answer

Yes we do! We’re always eager to connect with like-minded humans who are on a similar journey and who align with our brand values.

dairy-free | gluten-free | locally made